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Customer Support Specialist

Southern Service Stars, LLC

Marketing & Communication

Remote

Workspace

Remote

About the Role

Southern Service Stars, LLC is a small business in Charlotte, NC. We are professional, and agile, professional and our goal is to get as many clients to receive help for their addiction or mental health disabilities.

Our work environment includes:

* Modern office setting
*Food provided
*Growth opportunities
*Wellness programs
**Job Summary:**

We are seeking a Customer Specialist to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, and resolving issues to ensure customer satisfaction. You will be paid either weekly or bi-weekly, for each client you can get to accept service you will be paid per client.

***Based Off Commission***

**Responsibilities:**

- Communicate with customers via inbound and outbound calls, emails, and live chat

- Analyze customer needs and recommend appropriate products or services

- Assist customers with order placement, product inquiries, and issue resolution

- Perform data entry tasks accurately and efficiently

- Upsell products or services to increase sales revenue

- Maintain customer records and update information in the database

**Requirements:**

- Excellent communication skills in English; proficiency in additional languages is a plus

- Prior experience in customer service, sales, or a related field

- Ability to analyze customer behavior and provide tailored solutions

- Strong data entry skills with high accuracy and attention to detail

- Comfortable with outbound calling and upselling techniques

- Ability to work well in a fast-paced environment and handle multiple tasks simultaneously

This position offers the opportunity to work in a dynamic customer-focused environment where you can enhance your communication skills and contribute to the growth of the company. If you are a motivated individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity as a Customer Specialist.

Requirements


Rate

$13.52/ $15.97 Commission

About 

Southern Service Stars, LLC

Welcome to Southern Service Stars, your ultimate HR solution. Our expert services cater to businesses of all sizes, providing compassionate and efficient approaches tailored to meet your company's specific needs. Let us help elevate your business to the next level.

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