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  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I apply?
    Hello, thank you for contacting Southern Service Stars, you will go to the all jobs section and click to view jobs if there are some jobs available just hit apply and you should be able to apply if the classes are not full.
  • How much do we get paid?
    Once you are signed up for the company and finished all steps to get in Arise you will be able to see the different jobs that are available. The jobs that are available will have the amount they are willing to pay each agent for working. There are different jobs available with different price ranges.
  • Does Southern Services conduct background checks on their employees?
    Yes, Southern Services values the safety and security of our clients and employees. All of our employees undergo thorough background checks before being hired, including criminal history, reference checks, and verification of work experience. We prioritize the highest standards of integrity and trustworthiness in our team members to ensure the best service for our customers.
  • What is a virtual call center and how does Southern Services utilize it?
    A virtual call center is a customer service operation in which agents are geographically dispersed, working remotely rather than being located at a central physical location. Southern Services utilizes a virtual call center to provide flexible and efficient customer support to our clients. Our remote agents are equipped with the necessary technology and tools to handle customer inquiries, process orders, and provide technical support from any location. This allows us to offer extended hours of customer service, scale our operations based on demand, and hire the best talent regardless of their location. By utilizing a virtual call center, we are able to ensure a seamless and responsive customer service experience while also offering our employees a flexible work environment.
  • Why are there no jobs available?
    If you do not see any jobs available that means all classes has been filled and you have to check back to see when they are posted.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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